We stand behind our product range and work hard to provide you with affordable quality products. Sometimes, things might not work out for whatever reason, and that's why we offer an easy (change of mind) returns policy. We'd like you to be completely satisfied with your product selection, and it’s suitability!
We offer a “no questions” 28 day right of return on all goods purchased. Of course the goods should be unused and in re-saleable condition in their original packaging. Simply contact us or call 09 274 8132 or email us at firstname.lastname@example.org and let us know that you wish to return your items and we'll get things underway. Please make sure you specify your invoice, sales or order number or TradeMe reference as well as the reason for returning the item.
You will need to pay the freight for returned items.
Returns will attract a restocking fee of 25% of the item price if the items was ordered especially for you (i.e. not an item we stock) or if returned after the 28 days or if the item is not in re-saleable condition (i.e. no packaging or item was used).